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U0164 on JEEP CHEROKEE

Lost Communication With HVAC Control Module

NHTSA Reports
2
Severity
Medium
Most Affected
2015, 2017
Crashes / Fires
0 / 0
Source: NHTSA Complaints Database · SAE J2012

What U0164 Means on Your JEEP CHEROKEE

U0164 is a diagnostic trouble code indicating: Lost Communication With HVAC Control Module. This code relates to the network communication system. The vehicle's computer detected a condition outside normal operating parameters and stored this code.

2 JEEP CHEROKEE owners have reported this issue to NHTSA across model years 2015-2017. Most reports come from the 2015, 2017 model years. The most commonly reported component is Power Train,Electrical System,Forward Collision Avoidance (50.0% of reports).

Real JEEP CHEROKEE Owner Reports

Source: NHTSA Complaints Database

"Hi, There are numbers of recalls and 3 of the recalls came back. I got engine light with the codes U0402 Implausible Data Received From TCM U0164 Lost Communication With HVAC Control Module TCM BCM and PCM needs to be reprogrammed or replaced."

— 2015 JEEP CHEROKEE owner · POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE · Filed 10/16/2024

"On numerous occasions when i start my vehicle the all of the lights on the shifter light up. the dash will then say the message "service shifter now". the only way to clear the message is to shut my car off and restart it. sometimes 3 or 4 times in a row."

— 2017 JEEP CHEROKEE owner · POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER · Filed 02/18/2019

All reports filed by vehicle owners directly with the U.S. Department of Transportation.

📊 Complaint Trend by Model Year

1
'15
1
'17

Common Causes on JEEP CHEROKEE

Based on NHTSA complaint component analysis for this vehicle.

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 50%
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN or OTHER 50%

What To Do Next

  1. 1
    Check for recalls on YOUR VIN

    Go to nhtsa.gov/recalls and enter your VIN. If your vehicle is covered, repairs are free.

  2. 2
    Get a proper diagnosis

    A code alone doesn't tell you the exact failed part. A diagnostic at a shop ($50–$150) pinpoints the root cause before you spend money on parts.

  3. 3
    Compare repair quotes

    Get 2–3 quotes. Dealer vs. independent shop prices often differ 30–50% for the same repair.

Frequently Asked Questions

What does U0164 mean on a JEEP CHEROKEE? ▾
U0164 indicates: Lost Communication With HVAC Control Module. This is a network communication code. 2 JEEP CHEROKEE owners have reported this to NHTSA.
What are the most common causes of U0164 on JEEP CHEROKEE? ▾
Based on 2 NHTSA reports, the most commonly cited components are: Power Train,Electrical System,Forward Collision Avoidance, Power Train,Electrical System,Unknown Or Other. These percentages are based on the component field in owner complaints.
Is U0164 serious on my JEEP CHEROKEE? ▾
Of 2 NHTSA reports for this code on JEEP CHEROKEE, none involved a crash or fire. However, any diagnostic code should be evaluated by a qualified mechanic.
What should I do if my JEEP CHEROKEE shows U0164? ▾
1) Check for recalls on your VIN at nhtsa.gov/recalls. 2) Get a professional diagnosis — a code alone doesn't identify the exact failed part. 3) Get 2-3 repair estimates to compare.

U0164 on Other Vehicles

→ All codes reported on JEEP CHEROKEE