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Rinnai - ⛔ Do Not Use

Rinnai - Error Code 33

Rinnai Water Heater error code 33: Exhaust/flue thermistor fault.

Is it safe?
⛔ No — stop using
Do NOT operate — potential gas or CO hazard. Ventilate the area and call a technician immediately.
Can I fix it?
Technician Required
Repair cost
Pro: $150–$600
⏱ 1–3 hours (pro)

What Does Error Code 33 Mean?

Rinnai Water Heater error code 33: Exhaust/flue thermistor fault.

Part that typically fails: Gas valve / igniter / heat exchanger

Do NOT operate — potential gas or CO hazard. Ventilate the area and call a technician immediately.

Symptoms You May Notice

What the Technician Will Do

🔧 Professional repair required. Do not attempt DIY — this repair requires specialized tools or certification.
  1. 1 Check your owner's manual for model-specific guidance on error code reset procedures
  2. 2 Test the temperature sensor with a multimeter — replace if reading is outside spec
  3. 3 Inspect sensor wiring harness for damage or loose connections
  4. 4 If the error persists after reset and basic checks, contact a qualified technician
Quick tip: Always try a full power reset first — turn the unit off at the breaker, wait 30 seconds, restore power.

Frequently Asked Questions

What does Rinnai Water Heater error code 33 mean?
Error code 33 on a Rinnai tankless water heater indicates: Exhaust/flue thermistor fault. The unit has detected this condition and has limited or stopped operation to prevent further damage.
How do I fix Rinnai Water Heater error code 33?
Start by powering the unit off for 30 seconds and restarting. If error 33 returns, the underlying cause (exhaust/flue thermistor fault) needs to be addressed. Check wiring connections and filters first before replacing components.
Is Rinnai error code 33 serious?
It depends on the root cause. Some 33 errors resolve with a reset. Others indicate a failed component that requires professional repair. Don't continue operating with this error — it can lead to further damage.

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